Marketing Support job for trucking/railing out businesses are important to satisfy customer needs as well as internal compliance. It is expected for the job to comply with punctual and smooth coordination of shipments with customers/venders (which involves scheduling and logistics arrangements for saving associated costs), billing and collection, documentation, and accounting inputs etc. Especially, proactive approach for preventing serious problem as well as actions taken for trouble shooting is very important. Majority of the job in this Department is for methanol, single commodity we handle among the team which transparent, punctual and close communications are required
100% Methanol & Ethanol Sales Support, Traffic & Logistics Coordinator for servicing delivery to trucking & railing customers in North America:
Servicing delivery to customer(s) in North America which we ship out from 2-5 inventory locations and 2-4 transloading facilities, selling them FCA/FOB tank and DDP customers sites etc. This includes transactions in Methanol, and includes arrangement for export and potentially import. We are expanding sales for these accounts. The amount of deliveries is significant. This includes activities like below mainly;
a)Servicing account and arranging delivery by contracting logistics such as barges, trucks and rails out from our inventory, and coordinate scheduling to deliver the materials to customer’s sites.
b)Inventory management by communicating close with sales manager as well as logistics specialist/manager.
c)Billing, collecting, accounting input associated with the account.
d)Monitoring/managing credit exposure of each customer with commercial managers.
e)Good Customer Service to satisfy their needs on top of regular delivery service, by working closely and jointly with sales person in charge.
f)Managing billing/payment of freight, demurrage, repair of rail cars and trucks.
g)Controlling inventory in both shore and inland storage locations.
h)Export and Import regulatory compliance managements and processing.
•Computer skills including Excel and other Microsoft applications
•Knowledge on SAP input as well as company regulations especially for internal control requirement
•Accuracy and Efficiency of conducting job.
•Job organization skills for not making mistake/overlook of work necessity.
•Reporting skill to share the information with sales and logistics staffs.
•Ability to be proactive/flexible (think a few steps ahead) and make changes in order to prevent and solve the troubles.
•Communication skill to give good customer service for customers
•Experience with SAP