Chargeback and Fraud Prevention Manager (Perm 85K)
TITLE: “Chargeback and Fraud Prevention Manager” HOURS: 10:00a.m. – 6:00p.m. Monday through Friday SALARY: 80-85K ESSENTIAL FUNCTIONS WILL INCLUDE BUT NOT LIMITED TO: Process chargebacks: research, reply, refute, resubmit, write-off, expense. Handle retrieval requests. Fraud control – STAR Accertify database monitoring and input fraud support meetings. Follow-up work ticket limit enforcement and IP addresses. Provide support to Client Services, Telecharge Customer Service, and Client Payment Services Departments. Process refunds and write-offs to be integrated with Client Payment Services Department’s payment files. Provide support to Telecharge’s Customer Service Department by answering questions and supervising calls. QUALIFICATIONS REQUIRED: 2-3