October 15, 2012

Yup, that they do. Think about it, lads and lassies. Let’s start with the more mundane jobs – I don’t want to offend anyone with what I consider mundane but e.g. if you’re a minimum-wage barista, then you have to be pleasant to customers, or you’ll start affecting their revenue as customers disappear to the shop a couple of blocks away. You have to be nice to colleagues, too: My local supermarket has in recent months lost lots of friendly, helpful check-out staff because they couldn’t take the less-than-adorable store manager. At the other end of the scale, CEOs known